Yes! You may purchase a gift certificate by clicking this link: BUY A GIFT CERTIFICATE. It will take you to our exclusive, secure Gift Card Cafe website.

We supply everything needed except for waste bag liners. If you would like a specialty cleaner used, you may leave it on the kitchen counter top for us to use.

Yes! We carry Workman’s Compensation, General Liability, and a Bond on all employees. We are happy to give out certificates of any or all insurances on request.

Yes, all cleaners are employees of Kidwell’s Kleaning and all taxes are paid by the cleaning service.

Yes, we do a thorough criminal background check and drug testing on all employees.

We will customize the cleaning according to what you would like us to do. We start with a standard list of everything we do each time. If you would like to add, subtract, or change anything on the list, just let us know. We have a customized information sheet on all our clients just for this purpose!

We may have to reschedule cleaning due to poor weather conditions or on designated holidays. This information is provided to you in our policy section.

We do require 48 hours for last minute cancellations. We also ask to receive as much notice as possible for your scheduled events such as being out of town, etc. The fee for lock outs and for last minute cancellations is $75.00. Otherwise, we will try our hardest to reschedule your cleaning around the conflicting obligations.

We hire only the best employees. As stated previously, we perform background checks on our employees. Also, we only hire qualified and legal candidates, train extensively, and offer benefits for full time employees. We pride ourselves in offering quality employment to our staff, keeping turnover extremely low. We are easily accessible and we care about maintaining a great cleaning service reputation.

We try our hardest, but on occasion when an employee is sick or on vacation, there may be a change in the team.

We certainly do. If you are interested in green cleaning products, just let us know. We will accommodate your request.

We have been in business since 1990.

We encourage complaints or concerns to be called in immediately so we can address them promptly. Communication is the heart of the cleaning service. We never want clients to feel reluctant about calling in a concern.

We only ask that intimidating pets be put in a crate or outside. If there is a chance that your pet may escape while we bring in our supplies and equipment, please let us know so that we can add it to your information sheet.

We are unable to take/keep keys to clients’ homes. We leave method of entry completely up to our clientss. Usually we enter by garage code, or lockbox, unlocked door, or hidden key. However, if we cannot enter the home to clean, the $75.00 lock out fee would apply.

Definitely! We only ask you call the office ahead of time so that we may schedule the extra time into the schedule. Many clients have us do a “spring cleaning” once or twice a year. We will supply you with a list of spring cleaning options for your to choose from. And if you do not see something, just let us know and we will happily accommodate your request.

We usually have between 12 and 15 employees. Although it is a small service, we maintain a high quality cleaning service with an emphasis on customer service.

Payment is made credit card or debit card. We are unable to accept checks.